Your Data, Fully Protected
We're transparent about how we handle your data — because your trust is everything.
Effective January 26, 2026 · Last updated February 12, 2026
Privacy at a Glance
- Your uploaded photos are deleted within 7 days
- Generated designs are deleted within 30 days
- We never sell your personal data
- All data is encrypted in transit and at rest
- You can delete your data anytime
1. Introduction
Deqor AI (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at deqor.ai (the “Service”).
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide when you:
- Create an account (name, email address)
- Make a purchase (payment information processed by our payment provider, Paddle)
- Contact our support team
- Subscribe to our newsletter
2.2 Uploaded Photos
When you use our Service, you upload photos of your spaces. These photos are:
- Processed securely on our servers to generate AI designs
- Stored temporarily for processing purposes
- Automatically deleted within 7 days of upload
- Never shared with third parties for marketing purposes
- Never used to train our AI models without explicit consent
2.3 Generated Designs
AI-generated designs created from your photos are:
- Stored in your account for your access
- Automatically deleted 30 days after generation
- Available for download during this period
- Deletable at any time through your account settings
2.4 Automatically Collected Information
We automatically collect certain information when you visit our Service:
- Device information (browser type, operating system)
- IP address (anonymized for analytics)
- Usage data (pages visited, features used)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information to:
- Provide and maintain our Service
- Process your transactions (via Paddle, our Merchant of Record)
- Send you service-related communications
- Improve our AI models and Service (only with anonymized, aggregated data)
- Respond to your inquiries and support requests
- Detect and prevent fraud
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Payment Processor (Paddle): Paddle.com is the Merchant of Record for all our orders and processes payment data securely. See Paddle's Privacy Policy.
- Service Providers: Third-party vendors who help us operate our Service (cloud hosting, AI processing)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate security measures including:
- Encryption of data in transit (TLS/SSL)
- Encryption of data at rest
- Regular security audits
- Access controls and authentication
- Secure cloud infrastructure
6. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Correct: Update inaccurate information
- Delete: Request deletion of your data
- Export: Download your data in a portable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at [email protected].
7. Cookies
We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. Essential cookies are required for the Service to function.
8. Children's Privacy
Our Service is not intended for users under 18 years of age. We do not knowingly collect information from children under 18.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.
Payment Processing & Merchant of Record
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Your payment data is processed directly by Paddle and is not stored on our servers.
For information about how Paddle handles your data, see Paddle's Privacy Policy.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at [email protected].
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